Shipping policy

LEAD TIME:

RWB Wheels do not keep any stock since they are customized wheels, so we start manufacturing when order is confirmed. It usually takes about 8 to 10 weeks before shipping. 

 

DELIVER:

Products offered through this Website and/or Mobile App are only available for delivery to addresses around the globe. At this time, we are unable to deliver to PO boxes as well as freight companies.

The identity of the shipper will be provided in the Shipment Confirmation. Subject to the provisions unless there are any exceptional circumstances, we will endeavor to fulfill your order for product(s) listed in the Shipment Confirmation by the delivery date set out in the Shipment Confirmation or, if no estimated delivery date is specified, within fifteen (15) working days of the date of the Shipment Confirmation.

Customized(Forged Wheels) or special items may take longer.

If, for any reason whatsoever, we cannot meet the delivery date set forth in the Shipment Confirmation, you will be informed thereof and offered a choice of either continuing with the purchase by setting an extended delivery time or cancelling the order with a full refund of the price paid.

Please note that we do not deliver on Saturdays and Sundays. How soon you receive the product(s) depends on the shipping method you have chosen. We will consider delivery of a signature required delivery to have occurred upon signing for receipt of the products upon delivery.

We will consider delivery of a parcel that does not require a signature for delivery to have occurred upon confirmation from the delivery service that the parcel has been left at the agreed delivery address or otherwise as set forth . 

For our full policy with respect to deliveries, please consult the Delivery section of the Buying Guide.